ISO(9001:2015) (Pankaj Singh)
ISO (9001:2015) is a Quality Management System for made this standards by World federation standard body Geneva .
This standard called as Quality Management system for Organization Quality system Improvement
& provide higher customer satisfaction & Reduce Cost of Poor Quality .
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1) Scope of Quality Management System
2) Term & Condition
3) Definition
4) Context Of the Organization
5) Leadership & Commitment
6) Planning Of Quality Management System
7) Support
8) Operational Planning\
9) Performance Evaluation
10) Improvement
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